Resuvia — Legal

Terms of Use

Effective Date: June 6, 2026  ·  Last Updated: June 16, 2026

1. Acceptance of Terms

These Terms of Use ("Terms") form a legally binding agreement between you and XentarAI Inc. ("we," "us," or "our"), a company incorporated in Canada, governing your access to and use of the Resuvia — Career Guide+ mobile application ("App"). By downloading, installing, or using the App in any way, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not install or use the App. If you are using the App on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

Résidents du Québec : La version française complète de ces conditions est disponible en cliquant sur FR ci-dessus.

2. About Resuvia

Resuvia is a career productivity tool that helps job seekers analyse their résumés against job descriptions, receive AI-generated ATS scores and improvement suggestions, explore job matches, and manage career documents. The App is available in a Free tier and a Pro subscription tier. Feature availability differs between tiers as described in Section 7.

Resuvia is intended as a personal productivity aid. It does not constitute professional career advice, legal advice, HR consulting, or recruitment services. Any AI-generated scores, suggestions, or guidance are for informational purposes only.

3. Eligibility and Age Requirements

You must meet the minimum age requirement for your jurisdiction to use the App:

  • South Africa / United Arab Emirates / Saudi Arabia / Indonesia / India — minimum age 18 years
  • European Union, European Economic Area, United Kingdom, and Switzerland — minimum age 16 years
  • South Korea — minimum age 14 years
  • All other jurisdictions — minimum age 13 years (including Argentina, Brazil, Malaysia, the Philippines, Singapore, Thailand, and Japan)

Where local law sets a higher age of majority or requires guardian consent for minors (for example, in Thailand), users below the applicable age may use the App only with the consent and supervision of a parent or legal guardian.

If you are below the applicable minimum age, you must not use the App. By using the App, you represent that you meet the age requirement for your jurisdiction. We reserve the right to terminate accounts where we become aware that this requirement has not been met.

The App is not currently available in jurisdictions where it would be prohibited by applicable law. You are responsible for ensuring that use of the App is lawful in your location.

4. Account Registration and Security

To access most features, you must create an account by providing your first name, last name, and email address. You can sign in either with a password you choose or with Google Sign-In. We do not store your password in readable form, and we never receive your Google account password. One-time passcodes (OTPs) sent to your email are used to verify your email address, reset a forgotten password, and confirm account deletion.

You agree to:

  • Provide accurate and complete registration information
  • Keep your account information up to date
  • Treat your password, OTP codes, and account access as confidential and not share them with any third party
  • Notify us immediately at contactus@xentarai.com if you suspect unauthorised access to your account
  • Accept responsibility for all activity that occurs under your account

We implement sign-in rate limiting and progressive delays after repeated failed attempts to protect account security. We reserve the right to suspend or terminate accounts that show signs of compromise or abuse.

5. Anonymous (Guest) Access

You may use a limited subset of the App's features as an anonymous Guest without creating a registered account. Guest access is subject to the following restrictions:

  • Maximum of 5 anonymous sessions per device per day
  • Data associated with Guest sessions is not persisted across sessions and may be lost
  • Features requiring account verification (such as Pro subscription, résumé history, and document downloads) are not available to Guest users

Converting a Guest session to a registered account links your session data to your new account and preserves your usage history where technically feasible.

6. Licence Grant and Restrictions

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download, install, and use the App on a device you own or control, solely for your personal, non-commercial use.

You may not:

  • Copy, modify, distribute, sell, or sublicence any part of the App
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent permitted by applicable law
  • Remove, alter, or obscure any proprietary notices, labels, or branding in the App
  • Use the App to develop a competing product or service
  • Access the App or its backend services by any means other than the App itself (including automated scripts, bots, crawlers, or scrapers)
  • Transfer your licence or account to any other person
  • Use the App in any way that violates applicable law or these Terms

7. Free Tier and Pro Subscription

7.1 Free Tier

The Free tier includes the following features, subject to change:

  • Up to 1 résumé analysis per day (AI-powered, region-routed provider)
  • Up to 1 résumé download per day and 1 cover letter download per day
  • Access to 6 résumé templates
  • Job Matches (real job board listings with links)
  • Interstitial advertisements (skippable after the first day of use)
  • Optional rewarded video advertisements that grant a temporary Pro feature session when watched (limited to 3 per day)

7.2 Pro Subscription

The Pro subscription includes the following features, subject to change:

  • Up to 20 résumé analyses per day (Claude Haiku AI model with Gemini/Mistral fallback)
  • Unlimited résumé and cover letter downloads
  • Access to 16 résumé templates
  • Job Matches, AI-generated career Roadmap, and up to 10 guided Q&A sessions
  • Résumé Refine feature
  • History Vault — up to 20 résumé versions stored securely
  • No advertisements

7.3 Feature Changes

We reserve the right to modify, add, or remove features from either tier at any time. Where we make a material reduction to Pro features during an active subscription period, we will provide reasonable notice. Daily limits and other quotas are enforced server-side and reset at midnight UTC.

8. In-App Purchases and Billing

Pro subscriptions are purchased exclusively through the Apple App Store (iOS) or Google Play Store (Android). All payment processing, billing, refunds, and subscription management are handled by Apple or Google pursuant to their respective terms of service and policies. We do not process or store payment card information.

By initiating a purchase, you agree to Apple's or Google's applicable purchase terms, as presented to you at the time of purchase. Subscription pricing, trial periods, and renewal terms are set out in the App Store or Play Store listing at the time of purchase.

Consumable purchases: In addition to the Pro subscription, the App offers one-time consumable purchases that add to your Free-tier quotas: a resume downloads pack (+5 downloads), an analyses pack (+3 analyses), and a cover letter downloads pack (+10 downloads). These are processed exclusively through the App Store or Play Store. Consumable purchases are non-refundable once the added quota has been credited to your account, except where a refund is required by applicable law or granted by Apple or Google.

Refunds: All refund requests for in-app purchases must be directed to Apple or Google. We do not have the ability to issue refunds directly. Please contact Apple Support (reportaproblem.apple.com) or Google Play Support for refund assistance.

Cancellation: You may cancel your Pro subscription at any time through your Apple ID or Google account subscription settings. Cancellation takes effect at the end of the current billing period; you retain Pro access until then.

Subscription verification: We verify your subscription status by validating a receipt token provided by Apple or Google. Your Apple ID or Google account is linked to your Resuvia account for this purpose. We do not receive your billing details.

9. AI-Generated Content — Disclaimer

The App uses artificial intelligence to generate ATS scores, résumé improvement suggestions, career roadmaps, and other content. You acknowledge and agree that:

  • AI-generated output is informational and advisory only. It does not constitute professional career advice, legal advice, HR consulting, or a guarantee of employment outcomes.
  • AI outputs may be inaccurate, incomplete, or not applicable to your specific situation. You should exercise independent judgement and, where appropriate, consult a qualified professional before making career decisions.
  • ATS scores are estimates based on keyword matching and pattern analysis. No score guarantees that your résumé will be selected by any particular employer or automated system.
  • We are not responsible for any employment decisions made by third parties, regardless of any App output.
  • AI models are provided by third-party providers (Anthropic, Google, Mistral AI) and are subject to their respective terms and limitations.

10. Résumé and User Content

You retain full ownership of the résumés and other content you provide to the App ("User Content"). By using the App, you grant us a limited, non-exclusive licence to process your User Content solely to provide the App's features to you, including transmitting résumé text to AI providers for analysis as described in our Privacy Policy.

You represent and warrant that:

  • You own or have the right to use all User Content you submit
  • Your User Content does not infringe the intellectual property rights or privacy rights of any third party
  • Your User Content does not contain malicious code, viruses, or unlawful material
  • The résumé PDF you upload complies with the App's file requirements (1 KB – 10 MB, standard PDF format, unencrypted)

We do not use your résumé or job description content to train our AI models. Your résumé file is never uploaded to our servers — only the extracted text is transmitted to AI providers for analysis, and only the file name is stored on our servers.

11. Acceptable Use Policy

You agree to use the App only for lawful purposes and in a manner consistent with these Terms. You must not:

  • Use the App to submit false, misleading, or fraudulent information
  • Attempt to gain unauthorised access to other users' accounts or to our backend systems
  • Use the App to harass, threaten, or harm any person
  • Circumvent, disable, or interfere with security-related features of the App, including rate limiting, quota enforcement, or authentication mechanisms
  • Attempt to exploit the App to obtain more free analyses, downloads, or other resources than your tier permits (including by creating multiple accounts to circumvent per-account limits)
  • Use the App or its AI features to generate content that is illegal, defamatory, discriminatory, or otherwise harmful
  • Interfere with or disrupt the App's infrastructure, servers, or networks
  • Use the App for any commercial purpose without our prior written consent (including reselling or redistributing analysis output as a service)
  • Upload résumé PDFs that contain malicious content, encrypted sections, embedded scripts, or prohibited elements as described in our security requirements
  • Violate any applicable law or regulation in connection with your use of the App

We reserve the right to investigate and take appropriate action against any violation of this Acceptable Use Policy, including suspending or terminating your account and reporting suspected illegal activity to law enforcement.

12. Job Description URL Scraping

The App may retrieve job description text from URLs you provide using a multi-layer scraping approach. By submitting a job posting URL, you represent that your use of that URL complies with the terms of service of the website from which it originates. We are not responsible for the accuracy or completeness of job description content retrieved from third-party websites.

URL scraping is subject to a daily quota: 10 URL scrapes per day for Free tier users and 50 URL scrapes per day for Pro subscribers. You can avoid URL scraping entirely by pasting the job description text directly into the App.

The Job Matches feature retrieves listings from third-party job search providers (Adzuna and Jooble) via our backend. These searches are subject to a separate daily quota: 15 job searches per day for Free tier users and 60 job searches per day for Pro subscribers. This quota applies per account, resets at midnight UTC, and is enforced server-side. Job listings are provided by third-party boards; we do not guarantee the accuracy, availability, or completeness of any listing, and we are not a party to any application process you initiate through them.

13. Intellectual Property

The App, including its design, code, graphics, branding, and all content we create or compile (excluding your User Content and third-party content), is owned by or licenced to XentarAI Inc. and is protected by Canadian and international intellectual property laws, including copyright, trademark, and trade secret law.

The "Resuvia" name, logo, and associated marks are proprietary to XentarAI Inc. Nothing in these Terms grants you any right to use our marks without our prior written consent.

If you believe any content in the App infringes your intellectual property rights, please contact us at contactus@xentarai.com with a description of the alleged infringement.

14. Third-Party Services and Links

The App integrates with or links to third-party services including AI providers, job boards, app stores, analytics platforms, and crash reporting tools. These third-party services are governed by their own terms of service and privacy policies. We are not responsible for the practices, content, or availability of any third-party service.

Job matching features display listings from real job boards. We do not endorse any employer or job posting, and we are not a party to any employment relationship or application process you initiate.

15. Privacy

Our collection, use, and handling of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the data practices described in the Privacy Policy.

16. Updates to the App and Terms

We may update the App from time to time to add features, fix bugs, improve performance, or comply with legal requirements. We may require you to install updates to continue using the App.

We may revise these Terms at any time. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where required by applicable law, by providing in-app notification or direct email notice. Your continued use of the App after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to revised Terms, you must stop using the App and delete your account.

17. Suspension and Termination

We may suspend or terminate your access to the App at any time, with or without notice, if we believe you have violated these Terms, if required by law, or for any other reason at our discretion. Upon termination:

  • Your licence to use the App terminates immediately
  • You must delete the App from your devices
  • Provisions of these Terms that by their nature should survive (including Sections 9, 10, 13, 18, 19, and 20) will continue to apply

You may terminate your account at any time by using the in-app account deletion feature (Settings → Profile → Delete Account) or via our web-based account deletion page. Both methods require identity verification via OTP.

We will not be liable for any losses you suffer as a result of suspension or termination of your account in accordance with these Terms.

18. Disclaimers and Warranty Disclaimer

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that:

  • The App will be available at all times or free from errors, bugs, or interruptions
  • AI-generated output will be accurate, complete, or suitable for your purposes
  • Use of the App will result in any particular employment or career outcome
  • The App is free from security vulnerabilities, though we take commercially reasonable measures to protect it

Australian and New Zealand consumers: Nothing in these Terms excludes, restricts, or modifies any right or remedy you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or the Consumer Guarantees Act 1993 (New Zealand) that cannot lawfully be excluded. Where permitted, our liability for a failure of a statutory guarantee in relation to services is limited to re-supplying the services or paying the cost of having them re-supplied.

Singapore consumers: Nothing in these Terms excludes, restricts, or modifies any right or remedy you may have under the Consumer Protection (Fair Trading) Act 2003 (Singapore) or any other mandatory consumer protection law in Singapore that cannot lawfully be excluded. To the extent any provision of these Terms is inconsistent with your statutory rights under Singapore law, those statutory rights prevail.

UAE consumers: Nothing in these Terms excludes any right or remedy available to you under Federal Law No. 15 of 2020 on Consumer Protection (UAE) or any other mandatory consumer protection law of the UAE that cannot lawfully be excluded. The liability cap in Section 19 does not limit any mandatory consumer remedies available to you under UAE law.

Japan consumers: Nothing in these Terms excludes or limits any right or remedy available to you under the Consumer Contract Act 2000 (消費者契約法) or other mandatory consumer protection laws in Japan that cannot lawfully be excluded or limited by agreement. The warranty disclaimers and liability limitations in Sections 18 and 19 apply only to the extent permitted by applicable Japanese law.

Consumers in other jurisdictions: If you are a consumer in Argentina, Brazil, India, Indonesia, Malaysia, the Philippines, Saudi Arabia, South Korea, Thailand, the European Union/EEA, the United Kingdom, Switzerland, Canada, or any other jurisdiction, nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under mandatory consumer protection or data protection law that cannot lawfully be excluded (for example, the Código de Defesa do Consumidor in Brazil, the Consumer Protection Act, 2019 in India, and equivalent laws elsewhere). To the extent any provision of these Terms conflicts with those mandatory rights, those rights prevail, and the warranty disclaimers and liability limitations in Sections 18 and 19 apply only to the extent permitted by the law applicable to you.

19. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL XENTARAI INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total cumulative liability to you for any claims arising out of or relating to these Terms or the App, whether in contract, tort, statute, or otherwise, will not exceed the greater of: (a) the total amount you paid us (directly) in the 12 months preceding the claim, or (b) CAD $50. Since all purchases are made through Apple or Google (not directly to us), in most cases our maximum direct liability will be CAD $50.

Some jurisdictions do not allow exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

20. Indemnification

You agree to indemnify, defend, and hold harmless XentarAI Inc. and its directors, officers, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the App; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.

21. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or the App that cannot be resolved through good-faith negotiation within 30 days of written notice of the dispute will be subject to the exclusive jurisdiction of the courts of Ontario, Canada. You consent to the personal jurisdiction of such courts.

Exception for consumers: If you are a consumer located in a jurisdiction with mandatory consumer protection laws that require disputes to be resolved in your local courts or under local law, nothing in this section limits those rights.

Class action waiver: To the fullest extent permitted by law, you waive any right to participate in a class action lawsuit or class-wide arbitration against XentarAI Inc. related to the App or these Terms.

22. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and XentarAI Inc. regarding the App and supersede all prior agreements, understandings, or representations relating to the same subject matter. No waiver of any provision of these Terms will be effective unless in writing.

23. Contact Us

For questions, concerns, or notices related to these Terms, please contact:

XentarAI Inc.
Legal
Email: contactus@xentarai.com
Website: https://xentarai.com
Country of incorporation: Canada

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